APA Style

Blackwell, Roger, Stephan, Kristina. (2001). Customers Rule : Why The E-Commerce Honeymoon is Over and Where Winning Businesses Go From Here . New York: Crown Business.

Chicago Style

Blackwell, Roger, Stephan, Kristina. Customers Rule : Why The E-Commerce Honeymoon is Over and Where Winning Businesses Go From Here. New York: Crown Business, 2001. Text.

MLA Style

Blackwell, Roger, Stephan, Kristina. Customers Rule : Why The E-Commerce Honeymoon is Over and Where Winning Businesses Go From Here. New York: Crown Business, 2001. Text.

Turabian Style

Blackwell, Roger, Stephan, Kristina. Customers Rule : Why The E-Commerce Honeymoon is Over and Where Winning Businesses Go From Here. New York: Crown Business, 2001. Print.